Twikka Support
Need help with your account, a bug, or something not working as expected?
Send us a message below or email us directly at support@twikka.com.
Bug Report
support@twikka.comSomething not working right? Tell us what happened and we'll investigate.
Open a support request
Prefer Email?
You can email our support team directly anytime. We aim to respond within 24-48 hours.
support@twikka.comResponse Times
- • Weekdays: Within 24 hours
- • Weekends: 24-48 hours
- • Critical issues are prioritised
Common Support Questions
How do I reset my password or change my email?
You can manage your password and email from inside the Twikka app under Settings → Account. If you can't access your account, send us a message above and include the email you signed up with so we can help.
How do I report a bug effectively?
Please include: what you were trying to do, what happened instead, your device and OS version, and your Twikka app version (Settings → About). Screenshots or short screen recordings help us reproduce and fix issues faster.
How do I request my data or delete my account?
You can request a copy or deletion of your data at any time. Email support@twikka.com from the address linked to your account, or use the form above and select 'Data, Privacy or Deletion'. We process requests within 30 days as required by GDPR.